Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Introduction
Truelabs.co ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
Information We Collect
Personal Information
When you register for our services, request a demo, or contact us, we may collect personal information such as your name, email address, phone number, company name, and job title.
Usage Data
We automatically collect information about how you interact with our website and services, including IP address, browser type, pages visited, time spent on pages, and referring website.
Business Data
When you use our services, we may collect and process business information including reviews, customer feedback, location data, and other business-related metrics as part of our service delivery.
How We Use Your Information
Service Delivery: To provide, maintain, and improve our AI-powered review management and business intelligence services.
Communication: To respond to your inquiries, provide customer support, and send service-related notifications.
Analytics: To analyze usage patterns and improve our website and services.
Marketing: To send you relevant information about our services (with your consent where required).
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- • With your explicit consent
- • To trusted service providers who assist in operating our website and services
- • When required by law or to protect our rights and safety
- • In connection with a business transfer or merger
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access & Portability
Request a copy of your personal data
Correction
Update or correct inaccurate information
Deletion
Request deletion of your personal data
Opt-out
Withdraw consent for processing
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: [email protected]
General Contact: [email protected]
Website: truelabs.co
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.