Terms of Service
Please read these terms carefully before using our services. They govern your use of Truelabs.co.
Agreement to Terms
These Terms of Service ("Terms") govern your use of the Truelabs.co website and services operated by Truelabs.co ("we", "us", or "our"). By accessing or using our services, you agree to be bound by these Terms.
Service Description
Truelabs.co provides AI-powered review management, business intelligence, and growth acceleration services for multi-location enterprises. Our platform helps businesses monitor, analyze, and respond to customer feedback across various online platforms.
User Accounts and Responsibilities
Account Creation
You must provide accurate, complete, and current information when creating an account. You are responsible for maintaining the confidentiality of your account credentials.
Acceptable Use
You agree to use our services only for lawful purposes and in accordance with these Terms. You may not use our services to violate any applicable laws or regulations.
Prohibited Activities
You may not attempt to gain unauthorized access to our systems, interfere with our services, or use our platform to distribute malicious content or spam.
Intellectual Property Rights
The Truelabs.co service, including its original content, features, and functionality, is owned by Truelabs.co and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
Your Content: You retain ownership of any content you submit to our platform. By submitting content, you grant us a license to use, modify, and display such content as necessary to provide our services.
Service Availability
We strive to maintain high service availability but do not guarantee uninterrupted access.
We may temporarily suspend or restrict access for maintenance, updates, or security reasons.
We reserve the right to modify or discontinue services with reasonable notice.
Payment and Billing
Subscription Fees
Fees are billed in advance on a monthly or annual basis
Payment Methods
We accept major credit cards and bank transfers
Refund Policy
Refunds are handled on a case-by-case basis
Late Payments
Services may be suspended for overdue accounts
Limitation of Liability
To the maximum extent permitted by applicable law, Truelabs.co shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses.
Indemnification
You agree to indemnify, defend, and hold harmless Truelabs.co and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of our services.
Termination
Either party may terminate this agreement at any time. We may suspend or terminate your access immediately, without prior notice or liability, for any reason, including if you breach these Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions. Any disputes shall be resolved through binding arbitration.
Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: [email protected]
General Contact: [email protected]
Website: truelabs.co
Changes to These Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on our website and updating the "Last updated" date. Your continued use of the service after such modifications constitutes acceptance of the updated Terms.